Adam’s Barbershop

Hi Richard, I apologise that you felt this wasn’t a good experience. Unfortunately you were dealing with an international booking software, not a human! The booking system will automatically change a cancellation fee within 6 hours of an arranged appointment, regardless when that booking was made. This is well documented at the time of booking If you had contacted the shop, or pressed reschedule appointment then it wouldn’t have changed you anything, often even up to 10 minutes before. Please accept our apologies and £8.50 worth of credit towards your next haircut, or a refund if you still remain dissatisfied. Unfortunately 1 star reviews, especially when it wasn’t a staff error is damaging to small businesses in a saturated market. We would like to invite you to make contact to arrange a resolution and rescore the business accordingly with the after care service resolution offered. Kind regardsdly, Adam & team.