GlamnailsbyLk

she was very lovely and gentle , had a great chat and felt very welcomed , the nails are gorgeous!! 100/10

Wonderful as always :)

Liba was brilliant. First time customer and I will definitely be going back for the full works xxx

This was my first time coming to the salon and all I can say is that I was massively impressed. Laiba was amazing, her customer service, care for the customer and ensuring that her work is 10/10 is lovely to see. Many of the salons I went to previously didnt pay attention to small details like cuticles etc however Laiba ensured that every nail is perfected and the cuticles were well looked after. Im glad I was recommended Laiba and Im glad Ive found a new nail tech to look after my nails. 10/10 for absolutely everything, looking forward to my next appointment :)

This Lady is truly amazing, by far the best nail technician I've ever visited, outstanding service, nails look perfect and pricing is so reasonable, I wish I could give a higher rating 😀

I’m really happy with my nails, turned out better than expected! we had a good chat, very nice atmosphere. i’ll definitely be back in 4 weeks! Xx

Absolutely appalling experience — avoid at all costs. I booked this appointment weeks in advance for a specific time because I have an infant at home. On the day of the appointment, I was messaged at 1:17pm to say my booking was being pushed back by 30 minutes. I explained this wouldn’t work for childcare reasons. I was not offered a cancellation or any reasonable alternative, and because the platform requires 48 hours’ notice, I felt forced to accept the later time. I arrived early and then waited in a freezing cold salon while being repeatedly told “just a few more minutes.” Over 15 minutes past my (already delayed) appointment time, I was finally acknowledged and told the treatment would take 45 minutes. When I calmly said I’d understand if she needed to cancel — as the previous client was clearly unfinished and asking for extra work — the owner became hostile. I was lectured about her busy day, blamed for “timing,” and when I said I wouldn’t be returning because the situation felt awkward, she refused to provide the service altogether, spoke to me rudely and aggressively in front of others, and then threatened to charge me a cancellation fee despite refusing to treat me. I did not raise my voice or behave rudely at any point. I was embarrassed, panicked about losing my money, and ended up apologising simply to try to defuse the situation — which was ignored. This was some of the worst customer service I’ve ever experienced. Late running, freezing conditions, unprofessional behaviour, and a proprietor who appears to punish clients for questioning poor service. If you value your time, money, or dignity, go elsewhere!

Absolutely love my nails, they look sooo clean and fresh! Thank you 🥰

Amazing as always!

Great love my nails