Love is in the hair
Address
32 Downend Road, BS16 5UJ, Bristol, Bristol
Opening Hours
Browse services
Ladies - Hair Consulting
Meet the Team
Kelly Thomas
Leanne Sykes
Debbie Luke
Nichola Clark
Linda Micciche
Angie Fletcher
Stylist
Reviews (3)
Lovely small salon and really lovely staff however although saying one side was longer than the other I still left unhappy with my hair cut. Not only that but I was also over charged from the price I was told apon booking. I was offered another appointment by the same lady to fix it but I have little confidence and she also denied over charging me. Sadly won't be coming back .
Hi Kim, thank you for taking the time to leave your feedback. We’re genuinely sorry to hear you left feeling disappointed, as we always want every client to leave happy with both their hair and their experience. We offered you a complimentary appointment to make any adjustments, as we always want to put things right if a client isn’t completely satisfied. We’re sorry you didn’t feel confident taking us up on that offer. But please reach out to myself the salon owner if you still wanted to take up this offer . Regarding the pricing, we charged according to the service provided, although we’re sorry if there was any misunderstanding about the cost discussed when booking. We always aim to be as clear and transparent as possible. We appreciate your feedback and wish you all the best.
Great customer service!
Thank you 😊
I had such a wonderful experience! Kelly was lovely and really took the time to listen to the problems I’ve been having with my hair. It feels absolutely lovely now, and for the first time in a while, I actually feel like 'me' again. Thank you so much
Glad you are happy, look forward to seeing you again soon xx