SHELLEYS CUTS



Address
3 Newcastle Lane, ST4 5DP, Stoke-on-Trent, Stoke-on-Trent
Opening Hours
Browse services
Adult Skin fade
Kids Skin Fade
Meet the Team

Joel Sheldon
Owner/Barber
Roxie Bird
Ladies Hair Stylist
Reviews (57)
My son asked for a little bit off the back, he was growing a mullet. This definitely didn't happen, a low taper has been done, chopping off all the growth.. One side is completely different than the other and his fringe has been left in a mess. We have tried to call, Joel usually does my son's hair but no answer. Really disappointed. In response, I am not your mate Joel, as for my son you are aware of his name and the haircut he has and is growing as you usually cut his hair. Elliot clearly asked for a low taper on the sides and a bit off the back, if you weren't so busy with your girlfriend and checking your own hair in the mirror you may have realised your mistakes. I've just received a voicemail off your mum which I thought would be a positive although strange as you did the cut and should deal with it yourself, but after your unprofessional and quite frankly lying response I think we will leave it at that. I will be updating the review with photos shortly so everyone can see the reality of the situation and furthering this review to social media. Joel has since removed his response so I've added this below. Just to add I've had no contact other than from the mobile number that Joel's mum has called off however I think the damage has been done unfortunately. I appreciate it's your only negative review Joel however I fear that may be because you're a nice lad, a young lad trying to make a go of things, however that doesn't dismiss a poor haircut then accusations been thrown. I'll leave it at that and hopefully you can work on things and take the review on board for future use. as per photos you can see one side of the haircut is completely different than the other. the back is wonky and the fringe is no better.
There has obviously been a miss communication, I have tried to call you to discuss and find a resolution, also my mum has called you as she looks after the booking system and booksy app when I'm cutting. Apologies for this issue I would like the opportunity to put things right, this is my first negative review since opening.
Great hair cut, professional service, thanks very much
Second time I’ve been definitely my go to barber perfect cut recommended A***
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Excellent service
took both my boys brilliant cuts and Joel is such a lovely lad my youngest didn't want leave 😊 definitely be back thanku
Thanks for the feedback hope to see you again soon, Joel :)
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Thanks for the review hope you see you again soon, Joel :)
Sound lad, good cut
Thanks for the review hope you see you again soon, Joel :)
10/10
Thanks for the review hope you see you again soon, Joel :)
