The Casablanca barbers
Address
21 George Street, NG1 3BH, Nottingham, Nottingham
Opening Hours
Browse services
Haircut
Meet the Team
Adil Bouljadiane
Reviews (30)
very well recommended 👌
Thank you so much for the recommendation! We truly appreciate your support and look forward to seeing you again soon! ✂️🙌🏽
Not the best trim considering it cost £40 for full service. The face steam was a cold wet towel and had to constantly use Google translate. Also the pictures on Google for this place are not true. The shop looks completely different. Also didn’t clean the chair from the previous customer who was still getting their cut while mine was booked in. Not awful, friendly enough but not great by any means and certainly not anywhere near worth £40
Thank you for your feedback. We’re sorry your experience didn’t meet the standard we aim to provide. Your appointment was on one of our busiest days and was carried out by a new barber during his trial period, but we fully accept that your experience should have been better. We apologise for the communication difficulties and the chair not being cleaned, and these issues have been addressed with our team. Regarding the photos, we’d like to clarify that all images on our profile are genuine, unedited and accurately represent our shop. We’d also like to offer you a complimentary Full Service, personally with me. I’d really appreciate the opportunity to give you the experience we aim for, and I’m confident you’ll leave more than satisfied. Thank you again for your feedback and for giving us the opportunity to improve.
I very happy with it great friendly and easy understanding what I want for my hairstylist
Thank you for your kind review. I’m pleased to hear that you were happy with the service and your hairstyle. I appreciate your support and look forward to seeing you again soon 🙂
Word of warning: The service was good and the guy who did beard trim was very polite. However the cost of just tapering side burns and beard trim came to £25 ( no haircut on top or taper at back) where other well established barbers in city centre who have been around a lot longer charge £15 as was the price I was expecting to pay as booked through Booksy. No price had been agreed prior to the beard trim taking place. When I challenged the price with the owner over the phone I was told Booksy take a cut and also the taper of side burns is classed as a haircut. I said I would be happy to pay £20 yet he insisted on the higher price. Disappointing as I would have visited again.
Thank you for taking the time to leave a review regarding your experience today. We are sorry to hear that you were dissatisfied with the price of the tapering sideburns and beard trim. We take all customer feedback seriously, as our goal is for every customer to leave our barbershop satisfied with both the service and the overall experience. To ensure transparency, the price for the service was discussed and agreed upon before the beard trim and sideburn taper were carried out. We have also reviewed our pricing in comparison with other barbershops in Nottingham city centre and believe our prices remain competitive and reflect the quality of service we provide. We take great pride in our work and strive to deliver a professional service to every customer. We appreciate your feedback and wish you all the best.
Amazing Barbers, will be back for my next Haircut
Thank you for the great feedback! It was a pleasure having you in the shop. We really appreciate your support and look forward to seeing you again soon! ✂️🙌🏽
loved it
Thank you so much! We’re really glad you loved it. We appreciate your support and hope to see you again soon! 🙌🏽✂️
Best barber in town
Really appreciate it! 🙏🏽 See you again soon!
Meticulous
Thank you! We really appreciate the kind words. 🙌🏽✂️
I wouldn't suggest using this barber. I made an appointment beforehand, but he told me he had walk-in customers and couldn't honor my booking. If that's the case, why have an appointment system at all? He also claims that walk-ins are given priority. I intend to report him to trading standards for this behavior, as his practices warrant investigation. A family member works for trading standards and will look into this, since he displays appointments but then serves walk-in customers, which undermines the legitimacy of his business. My time was wasted, and I am dissatisfied; I definitely plan to report him.
Thank you for your feedback. I completely empathise with your frustration. In regards to your booking, we do not like to cancel reservation because we prioritise our customers. However, it is necessary that customer's reservation is scheduled at a reasonable time to allow the barbers sufficient time to prepare for the next customer particularly on a busy day. Your original reservation was made through the app at 5:30 pm to arrive for 6 pm. Unfortunately, we were extremely busy. Consequently, with a heavy heart your appointment was cancelled at exactly 5:40 pm, literally 10 minutes from your original booking. We are deeply sorry that you did not get a notification for the cancellation on time. Upon your arrival there was three different customers who have been waiting patiently. Therefore we couldn't make them wait any long to honour a booking that has been cancelled.
Great service
Thank you! Glad you enjoyed the service. 💈